Terms

Terms and Conditions

Please be aware that due to the nature of my ceramics being individually hand built, they will not always be completely symmetrical. If there are noteworthy imperfections, I will clearly point this out on the items listing. All vases are water tested to ensure they are water tight. I do not offer refunds or returns for any purchases so please keep this in mind when choosing your pieces. 

Postage and Handling 

I send my items with the upmost care and use recycled and repurposed material where ever possible. In the years I have been sending items to customers I have never had a breakage. For larger items I use a trusted courier service called ‘Pack and Send’. My postage costs do not include insurance however if you would like to include insurance please contact me to arrange. 

Local Pick up

If you live on the Sunshine Coast or happen to be passing through, I would love to arrange a local pick up for you. Please get in touch with me if you would like to arrange this so we can save the postage costs.

Overseas Shipping

Please contact me for a quote if you would like to purchase outside of Australia. I am happy to arrange overseas shipping.

Email: hello@niokaclay.com